Help logging in to your account:

Forgot Password: If you don’t remember your password or if you having trouble logging in, you can use the “forgot password” option that appears on the login screen. This will email you a temporary password allowing you to log into your account and update your password. If you don’t see the email immediately, please check the spam folder of your email.
Forgot Username: Please contact us for assistance with your username.
Error: If it’s been over a year since the last time you logged into your account, you will need to re-enroll in order to gain access again.

If you are still having trouble accessing your account, give us a call at 616.559.7000 or chat with us online.